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JURNAL GOVERNANSI
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JURNAL GOVERNANSI
Published by Universitas Djuanda Bogor
ISSN : 24423971     EISSN : 25497138     DOI : -
Core Subject : Social,
Social Sciences
JURNAL GOVERNANSI (p-ISSN: 2442-3971 dan e-ISSN 2549-7138) adalah jurnal ilmiah yang memuat aspek-aspek Administrasi Publik dalam Konteks Teori dan Praktik. Terbit dua kali dalam satu tahun (April dan Oktober).
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Articles 6 Documents
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Search results for , issue "Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018" : 6 Documents clear
KUALITAS JASA PELAYANAN KARTU KUNING (AK1) DI DINAS TENAGA KERJA DAN TRANSMIGRASI KOTA BOGOR Anugrah Dwi Cahyo Prabowo; Beddy Iriawan Maksudi; Euis Salbiah
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (101.978 KB) | DOI: 10.30997/jgs.v4i2.1274

Abstract

A good governance is a government that carries out the best service in managing various types of services that exist in government institutions. The purpose of this study is finding out the relationship between the quality of yellow card service (AK1) service and community satisfaction in Manpower and Transmigration Service office of Bogor. This study used the theory of service quality from Zeithhaml, Parasuraman & Berry. The research method used descriptive method using quantitative. Data acquisition through Literature Study and Field Study. Meanwhile the data analysis technique uses Weight Mean Score (WMS) calculation. In collecting data using incidental sampling technique with the formula taro yamane with a population of service users as many as 122 people, a sample of 55 respondents. The results obtained by the assessment rate is 4.29 with a very good assessment of the results of the questionnaire processing of 55 respondents, this means that the overall service quality has been very good but there are still some shortcomings felt by users of this service as evidenced by the assessment among other dimensions because Inadequate and organized factors in the waiting room are also inadequate. Finally, the researchers suggested that there should be a focus on improving facilities and infrastructure in the yellow card service department, also expected to be able to make the latest innovations that can captivate people, good innovation is certainly the hope of many people, Researcher's advice is for the agency to create an Information Base and Job seeker data becomes one place in the application where the job market application can be accessed by the community itself.Keywords: Service Quality, Repairs, Facilities and Infrastructure
STRATEGI PEMBANGUNAN RUMAH TIDAK LAYAK HUNI DALAM MEMINIMALISIR PERMUKIMAN KUMUH DI KOTA BOGOR Septianisyah Dian Hayati; Abu Bakar Iskandar; Ginung Pratidina
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v4i2.1396

Abstract

This research is based on time problem which has no certainty. in the House Unfulfilled House program in Bogor City there are still problems in terms of development, implementation that is not in accordance with the appropriate program. The purpose of this research is (1) To know the implementation and Program In Program House Not Eligible Hunidi Bogor City, (2) To know the inhibiting factors in the implementation of Program Housing Incomplete Bogor City, (3) Formulate the strategy of construction of Unfit House in Bogor city. This research uses qualitative method that is research that produce descriptive data in the form of oral or oral words from people and behavior that can be examined. The results of this study indicate that 1) Implementation and procedures in the program RUTILAHU In the city of Bogor, has not run well as in the development stage and community programs that are not evenly distributed and many homes that have not been realized in home improvement. 2) Unfit Housing Program in Bogor City that has not been equitable in terms of development, information and socialization and unfavorable process. 3) The formulation of the results of this study responsiveness in the needs of the people of Bogor City Government research results are sufficient to provide programs that can help the poor, one of which is RUTILAHU program. Keywords: Development Strategy, Inhabitable House, Slum Area.
KUALITAS PELAYANAN DALAM PEMBANGUNAN INFRASTRUKTUR DI KECAMATAN CIAWI, KABUPATEN BOGOR Muhamad Alfian; Nandang Saefudin Zenju; Irma Purnamasari
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v4i2.1398

Abstract

Infrastructure development is an integral part of national development and the driving wheel of economic growth. Infrastructure also has an important role in strengthening national unity and unity (Bappenas: 2009). The banjarwaru, banjarwangi, and telukpinang highways are the access roads traversed by 8 villages including alternative routes for the cicurug-sukabumi area. This road is always passed by the people who headed to the city. Therefore, the benefits of this road is very important because it is often passed from the cicurug-sukabumi area due to the diversion of traffic flow so that the intensity of high road users.In this study the author uses the theory of Ridwan and Sudrajat. Quality of service is the level of incompatibility between expectations with customer desires and also the perceptions of these customers. Quality of service here can be assessed by looking at the dimensions. These dimensions include the quality of service, the ability of officials, and service convenience. During the observation to the community through the survey to direct approach with the community, most people complained that the development service to build the kecamatan should be further improved and the results of this study showed that the Quality Assessment of Service in Road Infrastructure Development in Ciawi Sub-district Bogor Regency is categorized Fair Good this is because the assessment of the quality of development services by the Subdistrict Apparatus itself and from the community assess the ability of District Officers still have to be improved in conducting the service and its implementation.Keywords: Service Quality, Infrastructure Development.
ANALISIS PENGAWASAN PADA SEKRETARIAT DAERAH KOTA BOGOR Lena Ratna Sari; Irma Purnamasari; G Goris Seran
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (709.514 KB) | DOI: 10.30997/jgs.v4i2.1273

Abstract

The background of this research is affected by the supervision conditions of Bogor Regional Secretariat employees who have not been maximized. It is shown from the inspection implementation only done twice in 2017 that is on March 27, and July 3, 2017. The research aims to find out the way of supervision carried out by the head of Bogor Regional Secretariat. This research is a descriptive research using the weight mean score. The sampling technique uses proportionate stratified random sampling with a sample of 69 people and the technique of data collecting uses questionnaires, interviews, literature studies and documentation. The results of the descriptive analysis show that the Supervision variable got a score of 3.756 belongs to good criteria.  It can be concluded that the supervision at Bogor Regional Secretariat is in good criteria. This research suggested the head of Bogor Regional Secretariat to approach the employee and make suggestions for making decisions. Keywords: Supervision, Leader, Employee, Regional Secretariat, Bogor City.
MODEL PELAYANAN PAJAK KENDARAAN BERMOTOR YANG BERDAMPAK PADA KEPUASAN MASYARAKAT WAJIB PAJAK DI SAMSAT KOTA BOGOR Irenda Putri Utami; Rita Rahmawati; Ginung Pratidina
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v4i2.1397

Abstract

Public service is all types of activities the do by the central government and regional to meet all kinds of basic necessities or also in order to implement the act.Tax is making a major contribution to of the republic of indonesia this.Vehicle tax get better itself is tax are part types of taxes province that is occupied for their household needs their own province.Objectives of the study are aimed to know and to also analyzed the hour by hour a model that they are located in operation of samsat kota bogor it is also determine the influence of the quality of act to provide service for of community satisfaction tax payers in operation of samsat kota bogor.Was used in the study research methodology associative by the use of quantitative data .Data collection was carried out by means of observation , the interviews and also the spread of other of any economic indicators .Pengumpalan the data is provided by way of the population as many as 1450 and the research sample as many as 94 respondents in the present study.Of the study is such an amount for variables x 3.34 and belonging to the criteria for good enough . While for variables y got as much as 3.31 belonging to the criteria for good enough also .In the test correlation rank spearmen known such an amount 0.976 which means there is a correlation between extremely strong and positive varaibel x and y variables .While for the coefficient of determination obtained 95,2 % the figure of .It was discovered that the variable x contributed 95 % for variables y or customer satisfaction .Keyword: Service Quality, Customer Satisfaction.
ANALISIS STRATEGI AKTOR DALAM PEMEKARAN CIANJUR SELATAN SEBAGAI DAERAH OTONOM BARU sandi maftuh firdaus; Denny Hernawan; G. Goris Seran
Jurnal Governansi Vol 4 No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : LPPM Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2569.384 KB) | DOI: 10.30997/jgs.v4i2.1288

Abstract

The purpose of this study are (1) identifying the network of South Cianjur Expansion policies, (2) knowing the obstacles that exist in the South Cianjur Expansion process, (3) knowing the Actor Strategy in South Cianjur Expansion. This research uses policy analysis theory in this case the Policy Network involved in the process of determining the policy of the expansion of South Cianjur as a New Autonomous Region. This study uses qualitative methods, namely research that produces descriptive data in the form of written or oral words from people and observable behavior. The results of this study indicate that the actors involved in the expansion process of South Cianjur show the problems that arise in the process of the expansion of South Cianjur both internal and external problems. Internal commitment is in the form of the lack of a common understanding in looking at the expansion of South Cianjur, while the external problems are more to regulations in the form of Government Regulations related to Regional Arrangements that are still under discussion in the central government. Therefore, there needs to be good communication between the expansion and the regional government in order to produce a common thought in the expansion of South Cianjur as a New Autonomous Region.Keywords: Strategy of Actors, New Autonomous Region, South Cianjur.

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